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Your operations partner for the AI era.

We run your customer, finance and back-office work with you. We shrink the work, and then we staff it with world class talent from South Africa.

See how we work
Every first call is with a co-founder, and a co-founder runs your account.

What do you need?

Grow my revenue

AI keeps your CRM follow-ups moving. Our telesales teams make the calls.

Telesales & outbound

Look after my customers better

AI answers the routine questions. A person is always there for the rest.

Human-in-the-loop support

Get more done with the team I have

AI takes the repeat work off your team's plate.

Automation & AI

Hire the people I can't find

AI sorts the CVs. We interview and choose.

Professional teams

Teams we partner with

  • 2degrees logo
  • Certn logo
  • DStv logo
  • Keep logo
  • Nectr logo
  • Snap Rentals logo
  • RACQ logo
  • NZME logo
  • Spark Finance logo
  • Safehire logo

We shrink the work before we staff it.

  1. Fix the process

    We map where the time goes and cut the work nobody needs.

  2. Automate the routine

    AI and integrations take the predictable work. A person checks the output.

  3. Staff what's left

    A dedicated team on your tools, for the work that still needs people.

Results from our customer & sales teams

7.5%

more productive than the onshore team

Better

customer outcomes vs. onshore teams

About 60%

lower cost than an onshore team

Snap Rentals case study

Snap Rentals

Car rental

Bookings up 17% with a 24/7 support team.

2degrees case study

2degrees

Telecommunications

Service costs down 70%, and sold more at the same time.

Keep case study

Keep

Fintech

Customer acquisition cost down 70%.

See customer & sales teams

Why Africa? (Besides the cost)

We have teams in South Africa and Rwanda.

  • English or French as a first language

    A skilled workforce of native speakers.

  • Culturally close

    Closer in culture to Western markets than most other outsourcing destinations.

  • 24/7 operation

    With world class infrastructure, including ISO 27001.

  • Experienced people

    Mature local industries mean people arrive with experience across many sectors.

Our co-founders

The people you'll deal with.

  • Chaz Savage

    Chaz Savage

    New Zealand

    Former CCO at Sky, Chaz has led operations and growth for media and telecommunications businesses around the world.

  • Serkan Honeine

    Serkan Honeine

    Australia

    With 15+ years in growth and customer operations, Serkan has scaled teams from startup to enterprise in telco, fintech and energy.

  • Ricki Taiaroa

    Ricki Taiaroa

    Singapore

    Ricki is an operations and finance leader who has scaled businesses across Asia-Pacific.

Questions

We take work out before we add people. Then it's your team, on your tools.
Customer teams go live about four weeks after you decide. Professional hires depend on the role, and we hire to your brief. Automation work starts with mapping the process.
In South Africa, in Johannesburg and Durban, and in Rwanda. Our headquarters is in Singapore. South Africa is about eight hours behind AEST.
Our teams work on ISO 27001-certified infrastructure, inside your tools and under your access rules. Our CTO has more than 20 years in information security.
Customer teams are priced per team. Automation is a fixed-price build, quoted per phase. Professional teams are one flat monthly fee, with salaries passed through at cost. In every case, we quote after we've mapped the work.

Tell us where the work piles up.

We'll tell you what we'd take out first, and who we'd put on the rest.